Frequently Asked Questions

Here at Weiss-Johnson, our team is committed to making your life easier in any way we can. That’s why we’ve gathered some of the most asked HVAC and plumbing questions and answered them for you.

How long does an AC system last in Edmonton?

An AC system in Edmonton typically lasts 12 to 15 years with proper maintenance. Harsh winters and seasonal use can impact its lifespan, so regular maintenance service is key.

My AC unit keeps freezing up, what can I do?

Check your air filter, thermostat settings, and airflow. If the issue continues, turn off the system and call a technician; it may need professional repair or a refrigerant check.

How do I know if my AC needs repair?

Common signs your AC needs repair include warm air blowing, weak airflow, strange noises, frequent cycling, or higher energy bills.

Is it better to repair or replace an old AC unit?

If your AC is over 10-15 years old and needs frequent repairs, replacement is often more cost-effective and energy-efficient. For newer units, repairs might be the best choice.

How can I find the right size of filters for my air conditioning system?

Check the existing filter’s size, usually printed on the frame. If unsure, contact Weiss-Johnson. Our team can help you find the exact fit for your system.

What type of commercial work do you do?

We offer full commercial HVAC and plumbing services, such as installation and maintenance for retail, office, and multi-unit buildings.

How often should I replace my furnace filter?

Replace your furnace filter every 1 to 3 months, depending on the filter type, pets, and indoor air quality needs. Clean filters keep your system running efficiently.

What should I do if my pipe bursts?

Immediately shut off your main water supply and call a licensed plumber. Quick action can help minimize water damage and costly repairs.

Do you offer emergency plumbing services?

Yes! Weiss-Johnson offers emergency plumbing services in Edmonton and surrounding areas.

How can I find a certified emergency plumber near me?

Look for a licensed and insured plumbing company that offers 24/7 emergency service and has strong customer reviews. In Edmonton, Weiss-Johnson is a trusted choice, offering fast, reliable emergency plumbing services backed by certified professionals.

How do I prevent common plumbing issues?

Prevent plumbing problems by avoiding flushing grease or non-flushable items, regularly checking for leaks, insulating pipes in winter, and scheduling routine maintenance with a licensed plumber.

What should I expect during a plumbing service visit?

A licensed plumber will inspect the issue, diagnose the problem, and explain the repair options before starting work.

How do I choose a reliable plumbing service?

Look for a licensed, insured, and experienced plumbing company with strong customer reviews and transparent pricing.

Should I install a tank or a tankless water heater?

Tankless water heaters are energy-efficient and space-saving, while traditional tanks are more affordable upfront. Our experts can help you choose the best fit for your home's needs.