I just had a wonderful experience dealing with Jenna, in the service department. She was polite, knowledgeable, kind and efficient. She answered all of my questions and made me feel like a valued customer ! Excellent customer service !!!!
Testimonials
I just had a wonderful experience dealing with Jenna, in the service department. She was polite, knowledgeable, kind and efficient. She answered all of my questions and made me feel like a valued customer ! Excellent customer service !!!!
I have remained a loyal customer to Weiss-Johnson for many years due to their reliability, integrity, and expertise. Their service is always professional, friendly and uneventful. Please extend my appreciation to Marty for resolving my AC issue so efficiently. Thank you Weiss-Johnson.
Heat Pump Experts!!! Weiss Johnson is an awesome company and I’m so happy I went with them for my heat pump installation! I dealt with Jesse Flexhaug and Don Curry and they were great. Don is so knowledgeable and passionate about heat pumps. I got a lot of quotes and took awhile to make a decision, but Don was always available to answer my questions and stayed patient with me. He was super informative and cool to hang out with. The install team was also super professional, respectful of my house, and excited about the growth of heat pumps. Thank you for helping me making my home more sustainable!!
Positive
Professionalism
We had Weiss Johnson help us design an electric system to help us eliminate our gas line. Don was so knowledgeable, thorough and helpful. He was patient with our many questions, and helped us figure out which elements were necessary and what we could do without, as well as ways to save ourselves some money. His knowledge of cold climate air source heat pumps was especially impressive. Corey was an exceptional site leader, and his creativity in small, crowded spaces was remarkable. Our hybrid hot water heat pump was particularly challenging to fit into our small space, but he made it work. Corey also optimized our heat runs to ensure comfortable, even heating. He was patient with the work and made sure everything was done well and to our satisfaction. All the staff were a pleasure to have in our home (and it was a really big job, so they were here for many hours!). After this hot smoky summer, we have so appreciated our air source heat pump efficiently cooling our house, and our new air filter eliminating the smell of smoke (and limiting the circulation of viruses, allergens, and bacteria). The administrative staff was very patient with the grant and CEIP process. We are very happy with our experience!
I have replaced my almost 20-year old furnace and got a heat pump installed by the Weiss Johnson team recently. Don was very knowledgeable and extremely helpful in advising me regarding which systems I should get. He went above and beyond to contact the company that did my energy audit to have them corrected the deficiencies on my report. The installation team led by Cutis was amazing. They spent extra time to meticulously figure out why there was water leak in my basement after the furnace was replaced couple of days later. They found a pinhole in the new furnace and immediately replaced it. I could not be more thankful for their attention to details and problem solving. The company also hired their contractor to replace the wet baseboards. The team is so conscientious that they are concerned about the high electricity consumption by the heat pump, so they waited for my solar panels to be installed before resetting the temperature for the heat pump to be maximally functioning. I have no hesitation in recommending WeissJohnson to anyone . Thank you for doing such a great job!
Installed a Reznor garage heater in Dec. I chose WJ over three other Co.’s because the estimator was more detailed explaining the work to be completed, provided information I hadn’t thought to ask about and their price was the most competitive. Reece was the installer and he and his partner did a great job including answering questions I had during the installation and accommodating a last minute change I requested. First time dealing with WJ and I wouldn’t hesitate to deal with them in the future when needed.